The Online World

ut Bulletin Board systems, discussion lists, conferencing systems, online data bases, p

ousand years for the computer to be invented. The first known mention of a possible future online information service was printed in the Atlantic Monthly magazine in 1945. Nine years later, the Naval Ordinance Test Station opened the

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hey are no longer alone. Today, we can access over 5,000 public databases. They are available from more than 500,000 online systems ("host computers") all over t

escribed as a cake with multiple layers, where the information sources are the bottom layer. You

vice companies (3) Gateways and networks (4) The services (5) T

e provided the news and information on these services for information providers or database producers. The American news agency Associated Press is an information provider. They write the news, and sell them to online services like Dialog, CompuServe, Nexis and NewsNet. These online services let you read the news by modem. The information providers sell the right to distribute their news. Your news reading charges may be imbedded in the online service's standard access rates. Some services will ask you to pay a surcharge when reading news. Most subscribers pay US$12.80 per hour (1993) to use CompuServe at 2400 bits per second (bps). At this speed, you typically receive around 240 characters of news per second. If you access at higher speeds, you will have to pay more. CompuServe pays Associated Press part of what they earn each time you read their news. There is no surcharge for reading AP news on this service. Others charge more. To read Mid-East Business Digest through NewsNet, you pay a surcharge of US$72.00 per hour at 2400 bps (1993). Scanning newsletter headlines and conducting keyword searches are cheaper. You pay the the basic connect charge, which is

ie, CompuServe, BIX, America Online, and Delphi are among those offering such pricing options. Other online services charge for 'connect time'. They have a rate per hour or minute. MCI Mail uses "no cure, no pay." You only pay to send or read mail. To check for unread letters in your mailbox is free. There are all kinds of creative pricing schemes. Some services have different rates for access during the day, night and weekends. Others have different rates for users living far away. Sometimes the remote subscriber pays more, in other cases less than ordinary subscribers. Still, most online services are free. This is particularly true for the over hundred thousand bulletin board systems around the world. The owners of these services often regard them as a hobby, a public service, a necessary marketing expense, or do it for other reasons. The cost of setting up and operating a bulletin board system is low. Consequently, the BBS systems are as varied as the people who run them. Each BBS has its own character. My BBS is also free. I c

ial another online service and lets you use this, as if you were still using CompuServe. You hardly notice the difference. You are

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Participants in Tokyo, Toronto and San Francisco can discuss as if they were all logged on to the same online service. The main purpose may not be to make it simpler or cheaper for the user. One typical motive is to reduce an online service's own communications costs. KIDLINK is a global project for children between 10 - 15 years of age. It allows kids to discuss through a system of electronic mail. Part of the dialog takes place by the children sending email to a recipient called KIDCAFE. A message to 'the cafe' goes through the international networks to a host computer in North Dakota (U.S.A.). There, a computer program called LISTSERV distributes copies of the message to names on an electronic address list. (Conferences administered by a LISTSERV are called 'discussion lists'.) SciLink in Toronto is one recipient. Messages forwarded from North Dakota are made available for users as entries in a 'local' conference called KIDCAFE. A user in Tokyo can read a message, as if it had been entered locally. If she wants to reply, her answer is sent back to the LISTSERV for redistribution to the world. Western Michigan University (U.S.A.) is also a recipient. Here, another LISTSERV program is in charge of forwarding the mail to yet another list of (lo

and discussion forums, news, reading of online journals and grassroots publications, database searching, entertai

ications. Your mail may be private, or public. It can be 'broadcasted' to many by a mailing list. The princ

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ern.uio.no' will be displayed on your beeper's small screen. Soon, you can send electronic mail to anyone. By the turn of the century, it probably will be difficult to tell the difference between fax messages and email. The services will automatically convert incoming faxes to computer-readable text and pictures, so that you can use them in word processing and other computer applications. Automatic language translation is another trend. You will soon be able to send a message in Englis

questions and answers. John Sculley of Apple Computers and various politicians have been featured in such 'meetings'. In May 1991, the KIDLINK project arranged a full-day chat between kids from all over the world. Line, a 12-year old Norwegian girl, started the day talking with Japanese kids at the Nishimachi and Kanto International School in Tokyo. When her computer was switched off late at night, she was having an intense exchange with children in North America. The chats took place on various online services and networks, including Internet Relay Chat (IRC), BITNET's Relay Chat, Cleveland Free-Net (U.S.A.), TWICS in Tokyo, the global network Tymnet, and the Education Forum on CompuServe. The discussions had no moderator. This made the encounters chaotic at times. The kids enjoyed it, though! One-line messages shot back and forth ove

transferred to and from the online services each day. File transfers typically represent over 75 percent of the bulletin boards' utilization time. Downloading free software is still the most popular service. In June 1991, users of my BBS (which has only one phone line) downloaded 86 meg

ree software: read in app

rotocol (like XMODEM), and the file comes crawling to you through the phone line. Services on the Internet o

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"conferences" by using the name of the software used to administer the discussions, like LISTSERV, PortaCom, News, Usenet, Caucus, or PARTIcipate. On the bottom line, we're still talking email. However, while private mail is usually read by one recipient only, 'conference mail' may be read by thousands of people from the whole world. All of them can talk and discuss SIMULTANEOUSLY. It is almost impossible for one single individual to dominate. The number of active participants can therefore be far larger than in 'face-to- face' conferences. The conferencing software automatically records all that is said. Every character. Each participant can decide what to read and when. He may even use the messages in other applications later on. Opinions and information can easily be selected and pasted into reports or new responses

he discussion are what separates

y call in from all over the place to join the IBM Hardware forum. Some are there to show off competence (read: to sell their expertise). Others visit to find solutions to a problem, or simply to learn. A conference with many users increases your chances of meeting others with relevant know-how. As always, the quality of the people is the first requirement of a good conference. Professional 'Sysops' moderate the discussion in IBMHW. They get up to 15 percent of what you pay CompuServe for using their forum. To them, being a sysop is

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from a given date. There are many options. The PARTIcipate conferencing software functions diametrically different from CompuServe's forum software. PARTI is used on TWICS (Japan), Unison (U.S.A.), NWI (U.S.A.), and The Point (can be accessed through a gateway from CompuServe). PARTI lets the user log on using an alias. For example, he can use the identity 'BATMAN'. You may never get to know the true name of the other person. On the other hand, this allows people to talk about controvers

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volution of the 'conference room'. After a while, old messages may even be deleted to make room for new. In PARTI, conference messages are organized under a topic, or any sub-topics that can be

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conference contents). These two conferencing models seem to attract different types of discussions.

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add your own feelings or point-of-views. In larger PARTI conferences, the notes can be read like a book. Often, side discussions appear like 'branches' on a 'tree'. Join and read them, if you want to. Or just pass. The bulletin board systems

doing it in-house. The advantage is easier access to an established multi-user system and user base. Microsoft, Toshiba, Quarterdeck, Digital Research, Tandy, Novell and hundreds of others rent public support forum space on CompuServe to keep in touch with customers all over the world. Others rent space on regional bulletin boards. Other corporate applications of such services include internal organizational development and communications, and coordination of projects. On Norwegian bulletin boards the main language is Norwegian. In France, expect French. Local systems usually depend on messages in the local language. Services catering to a larger geographical area often have a different policy. English is the most common language for international discussions. Spanish possibly number two. Example: TWICS in Japan is an English

to KIDLINK's LISTSERV in North Dakota, U.S.A. Messages that must go through many gateways may take more time. How long it takes, depends on the degree of automation in the mail systems involved, and how these systems have been connected to the global matrix of networks. Speed is high if

national news, Business, and Entertainment. * Some services let you hook directly into a news agency's 'feed line' to get news as it is being made available. At 11.02, 11.04, 11.15, etc. * News may be 'clipped' and stored in your mailbox twenty-four hours a day, seven days a week. Clipping services search articles for occurrences of your personal keyword phrases while you're offline. In this way, you can monitor new products, companies, people, and countries, even when you're not online. NewsFlash is NewsNet's electronic clipping service, a powerful resource th

eferences to articles, books and other written or electronic so

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you by mail from a copying service. Full-text searching is now the rule. When you find an article of interest, you can have the full text di

aneously, are popular choices. People sit glued to the computer screen for hours. 'Chat', this keyboard-to-keyboard contact-phone type of simultaneous conversation between from two and up to hundreds of persons, is also popular. It works like a combination of a social activity and a role-playing/strategy/fantasy/skill-improving game. Shopping is the online equivalent of traditional mail ord

nted to you, that is, in what form text, pictures and sound appear on your personal communicat

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into their users' computers (and programs). Colors, graphics and sound are highly desirable in some applications, like online games and weather forecasts. But even where it is not important, there will always be many wanting it. To the professional on a fact-gathering mission, these featur

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telephone monopoly. Competitively priced alternatives are appearing in many countries as national telecom monopolies are brought to an end. For example, Infonet, TRI-P, and i-Com compete successfully with former monopolies for transport of data to and from North America. The Internet is a global network serving millio

d me. Turn the page to the next chapter an